The system is very intuitive and easy to learn. Support and training were both very good. All office processes are streamlined with MedAZ. Everything is documented -- clinically, financially and administratively -- faster, with fewer steps and much less chance for error. The total patient encounter is completed more quickly but actual doctor-patient time is increased. Billing and charting are done as the patient leaves the office; when you're done, you're done. We are very happy and would definitely purchase MedAZ again.