It's a very friendly medical record system that makes a lot of office tasks much easier than our old paper records. We've eliminated transcription and all the errors and misunderstandings that came with it. Patients like the fact that we're able to retrieve information and answer their questions much more quickly. We'd never want to go back to paper charts. The system is very stable; we've never had a day out of service, but we've heard about other practices having a lot of downtime with other EMR products. Overall, we're glad we did it and would do it again.

The system is very intuitive and easy to learn. Support and training were both very good. All office processes are streamlined with MedAZ. Everything is documented -- clinically, financially and administratively -- faster, with fewer steps and much less chance for error. The total patient encounter is completed more quickly but actual doctor-patient time is increased. Billing and charting are done as the patient leaves the office; when you're done, you're done. We are very happy and would definitely purchase MedAZ again.

After reviewing several EHR systems, we chose MedAZ because it had all the capabilities we required and seemed very easy to use. Installation went smoothly and MedAZ people gave our team all the training they needed. Since it takes only basic computer skills to use the system, we haven't had to add any in-house technical staff.  Our cash flows have improved dramatically with the use of their Billing service. If any issues arise, MedAZ people are available by phone 24/7 and their support has been absolutely amazing. I am very happy and would definitely choose MedAZ again!

Sanjiv Gupta MD, MBA,JD
Grayson Health Park & Tristate Primary Care
Grayson , KY